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Senior Specialist, Enterprise Business Continuity Management | CareerAIM

Senior Specialist, Enterprise Business Continuity Management
Date Posted
Friday, January 05, 2018
Toronto, ON
Finance and Insurance
Senior Specialist, Enterprise Business Continuity Management-1700022772
Enterprise Business Continuity Management ensures that an auditable Business Continuity Management (BCM) governance framework, consistent with  regulatory requirements across jurisdictions in which the Bank operates, is developed, maintained, and adhered to across the Enterprise,  so that the Bank is appropriately prepared for, and can respond to unexpected disruptions to normal activities.

Manage and Govern  the Enterprise Business Continuity Management (EBCM) Program

As the Corporate Support Area (Center of Competence) for Enterprise BCM, deliver and integrate all components of an effective governance framework for Enterprise BCM and across all Operating Groups. This role has a key emphasis on governance and reporting.
  • Ensure the ongoing alignment of the EBCM Program and governance processes with the requirements of the Enterprise Operational Risk Management Framework (ORMF).
  • Develop and/or revise the Enterprise BCM Corporate Standard to ensure that the Bank’s EBCM governance framework is consistent with regulatory requirements across jurisdictions in which the Bank operates. 
  • Develop procedural guidelines, tools and templates for Enterprise BCM to ensure the effective development, implementation and testing of BCM plans in units throughout the bank.  Procedural guidelines must be consistent with BCM industry best practices.  
  • Enable the development of unit based Business Continuity Plans through the provision of tools, training and advice to Business Continuity Plan (BCP) Coordinators in banking groups across the Bank to  ensure that banking group plans are compliant with the BCM framework  and are consistent across the enterprise.
  • Identify the need for, and facilitate the development of new processes as required for effective implementation of the BCM framework. 
  • Facilitate the integration of BCM requirements into other enterprise programs, such as Audit, RCA, IAAP, Scenarios, Project Management, etc.
  • Facilitate, and chair where appropriate, Senior Governance Committees in support of the BCM framework to ensure the effective implementation of the Enterprise BCM framework.
  • Develop, define and implement governance metrics (Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs)) that are appropriate for use as multi-purpose risk metrics by various governance groups including risk forums in all banking groups and Enterprise Portfolio and Risk Management (CRM and CORM) and consistent with enterprise strategies and external benchmarks for business continuity. Metrics must include emerging initiatives such as integrated testing and the MCPS initiative.
  • Manage all reporting needs for EBCM
  • Monitor the regulatory environment and assess the impact of new or proposed changes in external requirements in jurisdictions in which the Bank operates.  Modify the governance framework (Corporate Standard, Guidelines, etc.) to reflect new requirements where warranted, and recommend additional actions to senior executives as required to maintain cost-effective compliance with external requirements.
  • Monitor KRIs and KPIs in significant business units (approximately 600 units) to ensure the integrity of the enterprise planning and testing efforts, and the consequent ability of the enterprise to withstand and/or respond appropriately to an unexpected interruption in normal business activities.
  • Monitor report and/or facilitate timely delivery of all commitments made to the Board of Directors with respect to business continuity.
  • Review all audit reports that include deficiencies in business continuity, and follow up with impacted banking units to assist in resolution as required.
  • Report progress on unit, Banking Group, and Enterprise BCM status as appropriate.  Reporting must be of sufficient detail and accuracy to facilitate resolution of inadequate progress or non-compliance with Bank Policy. 
  • Prepare reports for presentation to the Bank’s Risk Review Committee and/or Board of Directors and other senior management committees. 
  • Benchmark Enterprise BCM activities against external benchmarking tools to ensure that the Bank’s BCM is adequate and consistent with external industry best practices.
  • Participate in external committees and forums, (e.g., Interbank Contingency Planning Committee) to ensure representation of BMO in interbank activities related to BCM and to facilitate benchmarking of the bank’s BCM Governance Framework against peer groups. 
Managerial Leadership
  • Demonstrate leadership behaviours that are consistent with Being BMO’s Values and Actions.
  • Provide performance feedback and coaching.
  • Provide access to training and career development opportunities.
  • Make recommendations regarding hiring, transfers, terminations and compensation.
  • Effectively deploy physical, financial and human resources.
  • Establish and maintain managerial practices that build a high performance work environment within and across teams, and inspire Being BMO.
  • Manage staff, as assigned (0-2)
The incumbent must have an in-depth understanding of business continuity management and governance frameworks, strong knowledge of business continuity best practices and protocols, operational risk management, and in-depth knowledge and expertise of the bank’s operations, including IT practices.  Specific expertise should include:
  • Business Continuity Management practices and protocols, including in-depth knowledge of international BCM standards promoted by BCI, DRI and ISO.
  • A strong understanding of Operational risk and resilience, Business Process improvement methods as well as risk related control frameworks
  • All aspects of the Bank’s organizational structure and critical products and services, including the delivery mechanisms and IT associated with each, and the technical and operations infrastructure.
  • Solid knowledge of IT and Operations Audit methodology.
  • Corporate Policies and Standards of BMO and its operating subsidiaries, and various Operating Directives and Procedures.
  • Solid understanding of Operational Risk management methodology and CSA related requirements.    
The incumbent should also possess the following skills and experience:
  • 8 to 10 years’ experience in an operations and technology organization.
  • 3 years’ experience in an operations and IT audit environment.
  • Extensive experience working with senior executives, Shareholders' Auditors, and regulators in Canada and the US.
  • Strong network/relationships across BCM industry/financial sector.
  • Strong strategic vision and planning ability.
  • Exceptional ability to remain calm under stress. 
  • Excellent team skills, both as a leader and as a team player. 
  • Excellent communication skills, especially related to documentation and reporting. 
  • Highly developed relationship management, influencing and leadership skills.     
Expected educational background for this position would include:
  • Minimum:  Post-Secondary Degree
  • Expected:  Industry certification in one or more of the following:  BCI, PMI, CCSA, CISA, CA, CCSP, ISC, ITIL, etc.
  • Preferred in addition to the above:  MBA or CPA, CMA with operational experience preferred.
We’re here to help
At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.
JobRisk Management
Primary LocationCanada-Ontario-Toronto
Job Posting01/04/18
Unposting Date02/03/18